Cold Sore Policy
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Cold Sore Policy
Due to the nature of cold sores, our hygienists and dentists must follow strict infection-control guidelines to prevent the spread of a very contagious condition, which can put both patients and staff at risk of cross-infection.
Quay Dental
Surgery
Health and safety
Your health and safety, and that of our team and other patients, matters
If you have a cold sore, we kindly ask that you reschedule your appointment until the lesion is fully healed.
This helps protect you, our team and everyone in our practice.
Infection control
Prevents cross-infection
The virus that causes cold sores (herpes simplex virus) is highly contagious and can spread through close contact, including via dental instruments, suction, water spray and even touching surfaces..01
Protection
Protects other patients and our team
Some people, such as those with weakened immune systems, pregnant women, babies and young children, may be more vulnerable to infection. This policy helps keep our dental family safe..02
Healing
Supports your healing
Dental treatment can sometimes irritate the area and may slow healing or cause discomfort. Waiting until the lesion is fully healed helps ensure the best experience for you..03
Thank you
Thank you for your understanding
Thank you for your understanding and for helping us maintain a safe and welcoming environment for all our patients.
Rescheduling
When can I come in?
Please reschedule once your cold sore has completely healed, with no scab, redness or tenderness.
More useful information
Opening hours
Monday
8:30am – 5:00pm
Tuesday
8:30am – 5:00pm
Wednesday
8:30am – 5:00pm
Thursday
8:30am – 5:00pm
Friday
9:00am – 12:00pm
Saturday
Closed
Sunday
Closed
